Last Updated: August 28, 2025

Introduction
Dydyt LLC dba Spy Ninjas HQ (“Spy Ninjas HQ,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.spyninjashq.com, use our online booking system spyninjashqbook.venuesumo.app, sign our digital waivers, participate in our attractions, or use our arcade systems powered by Tigapo (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following categories of information:

• Personal Identifiers: Name, date of birth, postal address, phone number, email address, parent/guardian details (for minors).
• Transaction Information: Payment card details, billing information, booking history, and purchase records.
• Waiver & Participation Information: Signatures, emergency contacts, health and fitness declarations, and assumption-of-risk acknowledgments.
• Internet Activity Data: IP address, browser type, device identifiers, usage data, and cookies.
• Marketing & Loyalty Information: Communication preferences, promotional opt-ins, contest entries, survey responses, and loyalty/rewards program enrollment.
• Arcade Systems (Tigapo): Device or other IDs/app photos (Optional - App functionality, personalization)/activities stored value/payment information/arcade usage and gameplay history/device and technical information/and optional location data when enabled.

2. How We Use Information
We use your information to:

1. Process bookings, payments, and reservations.
2. Verify identity and manage waivers for participation.
3. Provide access to attractions, events, arcade systems, and experiences.
4. Communicate with you regarding your visits, purchases, and safety.
5. Send promotional materials, offers, and updates (with your consent where required).
6. Improve our Services, website functionality, and customer experience.
7. Manage loyalty/rewards programs and promotions (once launched).
8. Comply with legal obligations and enforce our Terms of Service and Waiver Agreement.

3. How We Share Information
We may share your information in the following circumstances:

• Service Providers: With trusted vendors (e.g., VenueSumo for booking, Tigapo for arcade systems, payment processors, waiver management platforms) that perform services on our behalf.
• Legal Compliance & Safety: If required by law, court order, subpoena, or to protect the safety and rights of guests and staff.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you direct us to share your information with third parties (e.g., marketing partners).

We do not sell your personal information.

4. Arcade Systems (Tigapo)
Spy Ninjas HQ uses Tigapo, a third-party arcade payment and play management platform. If you choose to download and use the Tigapo mobile application or otherwise register, Tigapo may collect personal information such as:

• Account identifiers (name, email, phone number, or social media login).
• Payment and stored value details used to load credits.
• Device and technical information.
• Gameplay history, rewards points, and arcade activity.
• Optional location data if enabled on your device.

This information is collected and processed by Tigapo under its own privacy policy. We encourage you to review Tigapo’s privacy disclosures on the Google Play Store. Spy Ninjas HQ may receive limited information from Tigapo necessary to operate our arcade services, such as transaction confirmations, account balance information, or gameplay activity. We use this information to provide arcade access, administer promotions, and resolve customer support inquiries.

5. Cookies & Tracking
Our website and booking system may use cookies, pixels, and similar technologies to:

• Enable site functionality (e.g., reservations).
• Analyze site traffic and usage.
• Personalize your experience and marketing offers.

You can adjust cookie settings in your browser; however, some features may not function properly if disabled.

6. Children’s Privacy
Spy Ninjas HQ is a family entertainment center. We collect information about minors only with the consent of a parent or legal guardian (e.g., waiver completion, birthday party bookings). We do not knowingly collect personal information directly from children under 13 without such consent.

7. Loyalty Program & Marketing Disclosures

• Marketing Communications: If you sign up for our email list, SMS messages, or other promotional communications, we will use your contact information to send updates, offers, and news about Spy Ninjas HQ. You may opt out at any time by following the unsubscribe link in our messages or contacting us directly.
• Contests, Promotions, and Surveys: If you participate in contests, promotions, or surveys, we may collect your name, contact details, and responses to administer those programs.
• Loyalty/Rewards Programs: We plan to introduce a loyalty program in the future. Participation will be optional. If you choose to enroll, we may collect and use purchase history, frequency of visits, and related information to administer rewards, discounts, and member benefits. You will be provided with specific terms and conditions at the time of enrollment.
• Right to Withdraw Consent: You may withdraw your consent to receive marketing communications or to participate in a loyalty program at any time. Doing so will not affect your ability to access or use our Services.

8. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we work to minimize risks of unauthorized access, use, or disclosure.

9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

10. Your Rights & Choices
Depending on your jurisdiction, you may have rights to:

• Access and obtain a copy of your personal information.
• Correct or update inaccurate information.
• Request deletion of your data, subject to legal or contractual requirements.
• Opt out of marketing communications by using the “unsubscribe” link or contacting us.

Nevada residents may submit opt-out requests under Nevada Revised Statutes Chapter 603A.

11. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of personal information we hold, subject to legal or business exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell personal information. However, you may request that we not share personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us using the details in the “Contact Us” section below. We will verify your identity before responding to requests. Authorized agents may submit requests on your behalf with proof of authorization.

12. International Users
Although Spy Ninjas HQ is located in the United States, guests from other jurisdictions (including the EU/EEA and other regions) may have additional rights under applicable laws, such as GDPR. We process personal information in compliance with such standards where applicable.

13. Third-Party Links
Our Services may link to third-party sites (e.g., VenueSumo booking portal, Tigapo mobile app). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

14. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent changes.

15. Contact Us
If you have questions or wish to exercise your rights, please contact us at:

Spy Ninjas HQ
Dydyt LLC
7980 W. Sahara Avenue
Las Vegas, NV 89117
Email: privacy@spyninjashq.com
Phone: 702-444-4800